High Tech Training Methods

Our training department had a webinar today for the franchisees and I was invited to sit in. It was an interesting way to get our message across to the franchisees but to also get instant feedback from the participants.

All participants logged in on their own store or home office computers and could see and hear the subject matter simultaneously. They could speak up or text questions during and after the presentation. It was all very impressive and I think it was an effective method to deliver the information.

After the webinar I was asked to give feedback on the whole experience. The training department has started using online surveys to get anonymous and therefore honest answers to questions like, “Do you feel the subject matter will be useful in your business?” The answers are tallied and used to evaluate to materials and the instructors. Very cool.

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